Client Testimonials

Customer satisfaction is our single most important goal. In an industry plagued with out of service machines and extended down time, we have distinguished ourselves as a company that honors its commitment to provide a worry free situation for our clients

Customer satisfaction is our single most important goal. In an industry plagued with out of service machines and extended down time, we have distinguished ourselves as a company that honors its commitment to provide a worry free situation for our clients.

“I met Chris approx 3 years ago when he approached me to install an ATM in the City of Gainesville Parking Garage. Since that time, the ATM has been installed and appears to be a successful addition to the amenities in the Parking Garage. I continue to enjoy the interactions with Chris and find his customer service skills and response impeccable. He is one vendor I truly appreciate having on board with the City of Gainesville.”
Trish Everitt | Parking Operations Supervisor | City of Gainesville Public Works Department

“I began doing business with ATM Universal Processors LLC in 2007. They have provided great service for my business and have taken care of any ATM machine problems in a very prompt manner. The owner and service reps are friendly and it has been a pleasant experience doing business with them.”
L&A on the Beach, Owner | G & S Clothing, Manager | New Edition Clothing, Manager

“I really appreciate the service. I have had zero customers complain about fraud or insufficient balances. There are other ATMs that tend to have shortages on cash. Whenever I call, I get an immediate reply. I greatly recommend the company. If you want an ATM or service, they are the people to call.”
Diamond Oil, Mr. Rahul Patel, Owner

“I have been with them for more than 6 months now, and have noticed that they have excellent service. They keep back up parts on hand so they can fix a problem right away where other companies would have to order.”
South Pine BP, Zaman, General Manager

“Great service, and of course enjoyable people. The machine always works great, and it never has any problems. I have had no complaints by any of the customers.”
Citgo/Wayne’s Kitchen, Amit Patel, Owner

“My DJ booth faces the entrance to where the ATM is located. I know for a fact that it gets used and abused, but it seems to have little to no issues. When there is a problem, the service tends to come quick. “No joke, one Saturday Randy fixed the machine in his board shorts. He had come straight from a BBQ on his day off….That’s service!”
Urban Cowboy, DJ Mike (Asian Sensation)

“The service is good. I really enjoy the employees as well as the constant transactions of the machine. Whenever there is a problem with the machine, the response is quick. I also appreciate the many lights and signs that came free with the service!”
Kodys Food Mart, Bharti Patel, Owner

“ATM Up is on the ball! Randy never stops by without saying hi. The company is real good about keeping track of our special events and concerts, and making sure the machine never runs short on cash. In the club scene no cash is bad business!”
Zanzabar, Absolute Bar, and Midnight Rodeo- Chase (Promotions)

“I am happy about my ATM service and customers being serviced. We are 100% satisfied with all of the reps from ATM-UP that take care of our machine and they always make sure to pay attention to details such as lightbulbs and cleaning the machine. If I have to call them for any reason, they always answer my calls immediately.”
Tattoo Gallery, Gaston Perez, Owner